Office Policies

Office Hours

v-braces5We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.

Our Mission

We strive to provide the highest quality orthodontic treatment delivered in a comfortable and caring environment. We pride ourselves on treating each individual patient with the respect and dignity of a close friend or family member. Our goal is to produce healthy, functional, and esthetic treatment results that will serve our patients well for a lifetime.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. All longer appointments are scheduled in the morning so we can dedicate more time to you and so we can better accommodate more patients with shorter appointments in the afternoon. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule your appointment.

We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.

Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.

Will A. Andrews, D.D.S.

  • Point Loma Orthodontics - 2025 Chatsworth Blvd., San Diego, CA 92107 Phone: 619-224-8286 Fax: 619-224-6979

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